Warranty Lookup

HP warranty lookup.

HP warranties generally cover 1 year, with options to extend through HP Care Pack services.

Find your serial number on the bottom of your HP device or in Settings > About.

About HP Warranty

HP provides a standard 1-year limited warranty on most consumer laptops, desktops, and printers. Business-class systems — HP EliteBook, ProBook, EliteDesk — frequently ship with 1 to 3 years of coverage. HP Care Pack services can extend this to 3 or 5 years and are available up to 90 days after purchase.

What HP Warranty Covers

HP's limited warranty covers defects in materials and workmanship. It does not cover accidental damage, cosmetic damage, software issues, consumables, or damage from use outside intended operating conditions. HP Accidental Damage Protection adds coverage for accidental drops and spills.

How to Find Your HP Serial Number

HP serial numbers are typically 10–12 characters. On laptops, check the bottom of the device for a printed label. On desktops, look on the rear or side panel. In Windows, open Command Prompt and run wmic bios get serialnumber. You can also find it in Settings > System > About on Windows 10 and 11.

Typical HP Warranty Duration

Most consumer HP products carry a 1-year warranty. HP business lines such as EliteBook, ProBook, and ZBook often come with 3 years. HP Care Pack extends coverage to 3 or 5 years and may include on-site service, next-business-day response, and accidental damage protection.

When Your HP Warranty Expires

After HP warranty expiry, HP still offers paid out-of-warranty repair service. Third-party warranty providers are often more cost-effective for out-of-warranty coverage. For older HP devices, local repair shops are frequently the most economical option for common failures like batteries, keyboards, and displays.

Extended Coverage

Warranty expired or expiring soon?

Protect your device with an extended warranty plan from a trusted provider.

View Asurion plans →View Upsie plans →

Affiliate links. We may earn a commission at no extra cost to you.

FAQ

Frequently Asked Questions

Where is the HP serial number located?

On HP laptops, the serial number is on a label on the bottom of the device. On desktops, check the rear or side panel. You can also find it in Windows Settings > System > About, or by running 'wmic bios get serialnumber' in Command Prompt.

How long is the HP warranty?

Most HP consumer products include a 1-year limited warranty. HP business lines like EliteBook and ProBook typically include 3 years. The exact duration is determined at the time of purchase and can be verified using the HP warranty check tool.

What does HP Care Pack add?

HP Care Pack extends the warranty duration (typically to 3 or 5 years) and may add on-site service, next-business-day response, accidental damage protection, and priority phone support depending on the care pack level purchased.

Can I buy HP warranty after purchase?

HP Care Pack is available for purchase within 90 days of the original product purchase at standard rates. After 90 days, options become more limited and may not be available for all product types.

Does HP warranty cover battery replacement?

HP's standard warranty covers battery defects but not normal battery degradation. If your battery fails due to a manufacturing defect within the warranty period, HP will replace it. Normal capacity reduction over time is considered wear and tear.

Other Brands

Check Other Brands

Dell →Lenovo →Apple →Samsung →Asus →Acer →Google →Sony →LG →Razer →MSI →